Atlassian and Azure DevOps System Administrator

● Administer and support Atlassian products, including but not limited to Jira, Confluence, and Access ● Administer and support Microsoft Azure DevOps and related Azure tools ● Collaborate with development teams to design, develop, and implement custom workflows, fields, screens, and plugins ● Perform system maintenance, upgrades, and migrations ● Ensure data integrity, security, and privacy of information ● Provide technical support and training to end-users ● Develop and maintain documentation related to system administration and support processes ● Integrate Atlassian products with other tools/systems such as FreshService, GitHub, Slack, Figma, Mixpanel, Browserstack and TestRail for test management

● Minimum of 3 years of experience in system administration and support of Atlassian products and Microsoft Azure DevOps, and Agile methodologies like SCRUM and Kanban ● Proficient in JQL and SQL ● Familiarity with scripting languages like Groovy, Python, and JavaScript ● Familiarity with APIs ● Excellent problem-solving and communication skills ● Bachelor's degree in Computer Science or related field ● Knowledge of software development life cycle (SDLC) methodologies and best practices ● Experience with administering and supporting other cloud-based services such as AWS, Google Cloud Platform, or Microsoft Azure ● Knowledge of ITIL (Information Technology Infrastructure Library) framework and its principles ● Experience with performance monitoring and tuning of Atlassian applications ● Familiarity with LDAP and SSO (Single Sign-On) technologies ie Jumpcloud and Okta ● Experience with automating tasks and workflows

- TA: fluent